Booking Policy
Full Disclaimer and Terms & Conditions
for all Services, Programs and Courses.
Disclaimer
By booking and paying for any service with Raphael’s Healing Space, you acknowledge that all messages and guidance are spiritual in nature, channeled from your Higher Self and Spirit Team. They are not a substitute for medical, psychological, legal, or financial advice.
Channeled reading sessions:
Adele is not a medical doctor, counselor or financial advisor.
The guidance received is for your reflection, thus you are responsible for your own choices and actions.
It is recommended that you use discernment and seek professional advice where appropriate.
Raphael’s Healing Space will never give spiritual advice that conflicts with guidance from your current medical or professional care team.
Energy healing sessions:
Energy Healing (also known as Soul Alignment) sessions, and Light Language Transmissions are tools to support your personal journey, but results depend on your openness, beliefs, and readiness to receive.
Adele does not offer guarantees of specific outcomes.
She serves as a facilitator, or channel of healing energy, not a miracle worker.
Her role is to help you raise and maintain your vibration, empowering you to create your own transformation.
Although she believes miracles are possible, but they arise through your participation, not from promises of certainty.
Ultimately, you remain fully responsible for your health, wellbeing, and life decisions.
Healing session outcomes are unique to each individual and largely guided by your Higher Self.
* Adele reserves the right to respectfully decline a booking if it is not aligned with the highest good of all involved. *
* All materials and services provided on this site are intended for general spiritual guidance only. *
Terms & Conditions
1. Payments
Full payment is preferred for all on-site sessions and required for online sessions to secure your booking.
For on-site sessions only, if full payment upfront is not possible, you may opt to pay a 50% non-refundable deposit to secure your booking. The remaining balance will be due on the day of your appointment.
To use this option, please do not checkout online — instead, please contact us so we can issue either a PayPal or Square invoice with payment instructions (Direct Deposit, Credit Card, PayID, Afterpay, and PayPal's Pay-in-4).
Please note: your booking is not confirmed until the 50% deposit is received by the required timeframe.
This deposit covers the non-refundable room booking fee required by the property owner and helps prevent no-shows.
Booking Timeframes:
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Most on-site and online sessions: must be booked at least 48 hours in advance
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Soul Lineage (online) sessions: must be booked at least 7 days in advance
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Occasionally, last-minute bookings (with at least 24 hours’ notice) may be possible, depending on room and practitioner availability. Please contact us to confirm.
Payment on the day (on-site) can be made by:
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Cash (exact change only)
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PayID (to mobile number)
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EFTPOS (via Square card reader)
2) Cancellations & Refunds
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Healing/reading sessions: 48 hours’ notice required for a full refund (minus a small, non-refundable Square/PayPal fees).
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Courses:
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Refunds only if:
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You cancel at least 7 days before the workshop, and
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You have not accessed the e-learning materials.
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No refunds if materials have been accessed, or if cancellation is within 7 days of the workshop.
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Adele may cancel or reschedule at her discretion (for reasons such as divine timing, suitability, or personal circumstances). When cancellations are due to Adele's own situation, a full refund will apply.
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Late cancellations (received less than 48 hours before) or no-shows will incur a fee:
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1 hr session: $50
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2 hr session: $80
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3 hr Soul Lineage: $111
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Any refund issued will be the amount paid minus the applicable fee.
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All course materials, regardless of platform or medium, remain the intellectual property of Raphael’s Healing Space.
They are for your personal use as a course participant only, and must not be copied, shared, translated, or reproduced in any form without prior written permission.
Thank you for respecting and supporting our work as the creators of these learning materials.
Your cooperation is deeply appreciated.
3) Rescheduling
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Minimum 24 hours’ notice required.
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On-site reschedules with less than 24 hours’ notice incur a fee: $40 (1 hr) / $70 (2 hr).
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Online sessions: Up to 3 short notice reschedules allowed per year. Beyond that, a $20 fee applies (per reschedule).
The Reschedule Fee for on-site sessions covers the non-refundable room rental already paid in advance. An invoice will be issued, and the fee must be settled before a new booking can be confirmed.
Please note that no new on-site session can be arranged while a Reschedule Fee remains unpaid.
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If you can’t make it to your appointment, please let Adele know at least 24 hours in advance.
We understand that unexpected things happen—just reach out as soon as possible so we can find a suitable solution together.
4) Programs
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Sessions in multi-session Programs must be used within 12 months of purchase.
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Unused sessions are non-refundable and non-transferable.
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Refunds are only possible if:
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No sessions have been used, and
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Cancellation is requested at least 48 hours before the first session.
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5) Practitioner Availability
As a heyoka empath, Adele may occasionally need to reschedule due to intense energetic upgrade or personal circumstances. You will be contacted as soon as possible for a reschedule request whenever it becomes necessary.
Thank you for your understanding.
6) Session Duration & Timing
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Sessions run for the time listed on the Services page. Late arrivals will reduce your session time.
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Extra time may be available if Adele’s schedule allows:
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Online: +30 mins ($40) - an invoice will be emailed after the session.
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On-site: +60 mins ($80) - payable immediately.
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For on-site sessions, we kindly ask that you arrive on time so you can enjoy your full appointment, as the practice room may be reserved for the next client right after your session.
7) Online Sessions (via Microsoft Teams)
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Please install and test Microsoft Teams beforehand. Adele allows a 5-minute grace period for tech issues; beyond that, session time will be reduced accordingly.
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If you choose to cancel due to technical issues, a partial refund will be calculated pro rata based on time used.
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A recording of your channeling session will be emailed within 48 hours and will remain available for 12 months (unless otherwise arranged).
** We recommend that you arrive to your appointment at least 1 minute before your Teams appointment starts, to avoid having your session time reduced.**
By booking and paying for a session, you acknowledge that you have read, understood, and agreed to our Terms & Conditions and Disclaimer.
These policies are in place to create a fair, respectful, and supportive experience for both you and Adele.
We deeply appreciate your understanding and cooperation, and thank you for honouring Adele’s time and energy, just as she is committed to honouring yours.
Together, we create a sacred space built on trust, respect, and mutual care.
PRIVACY:
Adele Arini values and respects the importance of protecting your personal information.
At Raphael’s Healing Space, your details are kept safe and will never be sold or shared without your consent.
(Last updated: 10 October 2025)